Terms of Service

OVERVIEW

This website is managed by Batana. Throughout the site, the terms “we”, “us”, and “our” refer to Batana. Batana provides this website, along with all associated information, tools, and services, conditioned upon your acceptance of all terms, policies, and notices outlined here.

By visiting our website or making a purchase from us, you are engaging with our “Service” and agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”), including any additional terms or policies referenced herein or accessible via hyperlink. These Terms apply to all site users, including browsers, vendors, customers, merchants, and content contributors.

Please read these Terms of Service thoroughly before using our website. If you access or use any part of the site, you agree to be bound by these Terms. If you do not accept all the terms and conditions of this agreement, you must not access the site or use any of its services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the current store will also be subject to the Terms. You can always review the latest version of the Terms of Service on this page. We reserve the right to modify or replace any part of these Terms by updating our website. It is your responsibility to periodically check this page for changes. Continued use of the website after changes are posted constitutes acceptance of those changes.

Our store is powered by Shopify Inc., which provides the online e-commerce platform that enables us to sell our products and services.

SECTION 1 - ONLINE STORE TERMS By agreeing to these Terms, you confirm that you are at least the age of majority in your country or region of residence, or that you are the age of majority and have given us consent to allow any minors in your care to use the site.

You must not use our products for unlawful or unauthorised purposes, nor violate any local laws (including copyright laws) in your use of the service.

You may not transmit viruses, malware, or any code that may harm the website or its users.

Any breach of the Terms will result in immediate termination of your services.

SECTION 2 - GENERAL CONDITIONS We reserve the right to deny service to anyone, for any reason, at any time.

You acknowledge that your content (excluding payment information) may be transferred unencrypted across networks and adapted to meet technical requirements. Payment information is always encrypted.

You agree not to replicate, duplicate, sell, or exploit any part of the Service without written permission from Batana.

The section headings used are for convenience and do not affect the Terms’ scope or interpretation.

Our Reseller Policy strictly forbids the distribution or resale of Batana health products by unauthorised vendors. Even seemingly genuine unauthorised products harm our customers and brand. Please beware of imitations.

Purchases made on Batana.no may not be resold on platforms such as Amazon, eBay, Walmart.com, or other online marketplaces.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION We are not responsible if information on our site is not accurate, complete, or current. The content is for general reference and should not be the sole basis for decisions without consulting more reliable sources. You use this information at your own risk.

Some site content may be historical and is provided for reference only. We reserve the right to modify content at any time but are not obligated to update it. It is your responsibility to monitor our site for updates.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES Product prices are subject to change without notice.

We may modify or discontinue services or parts of the website at any time without prior notice. We are not liable for any service suspension, modification, or discontinuation.

SECTION 5 - PRODUCTS OR SERVICES Some products or services may only be available online and in limited quantities. Returns or exchanges are subject to our Refund Policy.

We have made efforts to accurately display product colours and images, but cannot guarantee they will appear the same on every device.

We may limit sales of our products to individuals or regions. We also reserve the right to limit quantities or discontinue products at any time.

We do not guarantee that the products or services will meet your expectations, nor that errors in the service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION We may refuse or cancel orders at our discretion. This includes limiting quantities per person or household. We may notify you via email or phone if changes or cancellations are made.

You agree to provide current, complete and accurate purchase and account information. You must update your account promptly to ensure successful transactions.

SECTION 7 - OPTIONAL TOOLS We may provide access to third-party tools we do not control.

These tools are provided “as is” and “as available” without any warranty or endorsement. We are not liable for your use of them.

Your use of such tools is at your own discretion, and you should review and agree to their terms before using them.

Future new features or services will also be subject to these Terms.

SECTION 8 - THIRD-PARTY LINKS Some site content may include third-party materials or links.

We are not responsible for third-party websites and their content. We are not liable for damages or harm caused by third-party goods, services, or transactions.

You should review third-party policies before engaging in any transactions. Complaints regarding third-party products should be directed to them.

SECTION 9 - USER COMMENTS AND SUBMISSIONS If you submit content to us (with or without request), you agree that we may use it in any medium without restriction.

We are not obligated to maintain confidentiality, pay compensation, or respond to submissions.

We may remove content that we consider inappropriate, unlawful, or in breach of these Terms.

You must not violate any third-party rights or submit misleading, illegal, or harmful content.

You are responsible for your comments and their accuracy.

SECTION 10 - PERSONAL INFORMATION Submission of personal data through our store is governed by our Privacy Policy.

SECTION 11 - ERRORS AND INACCURACIES Occasionally, the site may contain typographical errors or outdated information. We reserve the right to correct these without prior notice.

We are not obligated to update any information unless legally required.

SECTION 12 - PROHIBITED USES You may not use the site for unlawful or harmful purposes, including but not limited to:

  • Violating laws

  • Infringing on intellectual property rights

  • Harassing or discriminating

  • Transmitting malware or spyware

  • Collecting personal information without consent

We reserve the right to terminate your use of the site for any prohibited use.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY We do not guarantee uninterrupted or error-free service.

Your use of the service is at your own risk. Services and products are provided “as is” and “as available.”

We are not liable for any damages or losses, whether direct or indirect, even if we are advised of the possibility.

In jurisdictions where limitations on liability are not allowed, our liability is limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION You agree to indemnify and hold Batana and its affiliates harmless from claims or demands, including legal fees, resulting from your breach of these Terms.

SECTION 15 - SEVERABILITY If any provision is found to be unenforceable, it will not affect the validity of the remaining provisions.

SECTION 16 - TERMINATION These Terms remain in effect until terminated by either party. If you violate any term, we may terminate your access without notice.

SECTION 17 - ENTIRE AGREEMENT These Terms, along with our posted policies, constitute the full agreement between you and Batana.

SECTION 18 - GOVERNING LAW These Terms are governed by and construed in accordance with the laws of the United Kingdom.

SECTION 19 - CHANGES TO TERMS You can review the current Terms on this page. We reserve the right to modify them at any time. Continued use of the site constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION Questions regarding these Terms should be submitted via our contact form.

SECTION 21 – SUBSCRIPTION
All subscriptions at batana.no can be cancelled at any time, with no commitment period. To cancel, simply contact us at help@batana.no and state that you wish to end your subscription.

Please note that any orders already processed cannot be cancelled. Your subscription will be considered cancelled from the date you receive a confirmation from our support team.